Cancellation Policy

Refunds are authorized when:

  1. Refund requests are received at least 72 hours prior to the start of the scheduled class.
  2. Documented PCS moves and medical reasons.
  3. Unusual situations on a case-by-case basis. Such cases do not include fear of dislike or lack of interest of the student, or scheduling conflicts that arise inside 48 hours prior to the start of class.

Refunds are not authorized for circumstances related to weather or pool operations. In such cases, we will do our best to reschedule class time, or reassign the student to another class session.

Classes cancelled due to weather or pool operations will be offered a make-up day to be determined at a later date. A safety lesson may also be used in replacement of a swim lesson if weather does not permit students to enter the water.

Classes may also be cancelled at any moment by aquatics management if classes do not have enough participants registered.

Requests for refunds are to be submitted in writing and given to Aquatics Management, including class receipt, and any additional supporting documentation such as copies of PCS orders or a doctor’s statement. Refunds will be made within one week of the completion of the class.

Which Group Level/Class should we register for?


Swim Lesson registration is done online. The ability to register will be available at the dates/times listed.

Lessons in Sept.: Registration Starts Aug. 15, 8:30AM Lessons in Oct.: Registration Starts Sept. 15, 8:30AM
Lessons in Nov.: Registration Starts Oct. 16, 8:30AM Lessons in Dec.: Registration Starts Nov. 15, 8:30AM

Swim Lessons

Swim Lessons are open to all authorized patrons with base access.


Contact Information



Follow Aquatics:

Additional Contacts

MCAS New River Indoor Pool


Phone: 9104494307

Paradise Point Outdoor Pool


Phone: 9104511316

Tarawa Terrace Outdoor Pool


Phone: 9104501610

Wallace Creek Indoor Pool


Phone: 9104507659

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